Terms and Conditions

Conditions of Use

Welcome to Likeindiaonline.com. Likeindiaonline.com website to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Likeindiaonline.com website. By using the Likeindiaonline.com website, you signify your agreement to be bound by these conditions.

In addition, when you use any current or future Likeindiaonline.com service (eg. Wish List or Marketplace), you will also be subject to the terms, guidelines and conditions applicable to that Like India Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Conditions Relating to Your Use of Likeindiaonline.com
Notice and Procedure for Making Claims of Infringement
Notice and Procedure for Notifying Likeindiaonline.com of Objectionable Content

Conditions Relating to Your Use of Likeindiaonline.com

Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on Likeindiaonline.com/promomanager. Likeindiaonline.com reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

Privacy
Please review our Privacy Notice, which also governs your visit to Likeindiaonline.com, to understand our practices. The personal information / data provided to us by you during the course of usage of Likeindiaonline.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

E-Platform for Communication
You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Like India is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Likeindiaonline.com.

Access to Likeindiaonline.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for website access
This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent as may be applicable.

Your Conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Likeindiaonline.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following :

For fraudulent purposes, or in connection with a criminal offense or other unlawful activity.
To send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam
To cause annoyance, inconvenience or needless anxiety

Reviews, comments, communications and other content
Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Likeindiaonline.com reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Likeindiaonline.com violates these Conditions of use and, or terminate your permission to access or use this website.

Disclaimer
You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Like India nor shall Like India have any obligations or liabilities in respect of any transactions on the website.

Children
Use of Likeindiaonline.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Likeindiaonline.com only with the involvement of a parent or guardian.

Communications
When you visit Likeindiaonline.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Alteration of Service or Amendements to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

Our Details
This website is operated by Like India.

Notice and Procedure for Making Claims of Right Infringements

If you believe that your rights are being infringed, you may fill out and submit the Notice Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.

Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Like India the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Like India for all claims brought by a third party against Like India arising out of or in connection with the submission of a Notice Form.

Important Warning: giving false, misleading or inaccurate information in the Notice Form to Like India may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

Our Contract
Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

Returns
Please review our Returns Policy, which applies to products sold by us.

Pricing and availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.

Taxes
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

Health & Safety
By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.

Children
Use of Likeindiaonline.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

Communications
When you visit Likeindiaonline.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Losses
We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

Alteration or Amendments to the Conditions
We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction
These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.

Safe Online Shopping

Security is a priority at Likeindiaonline.com and we make every effort to ensure that our transaction process is safe and that your personal information is secure.

Do Not Share Personal Information
Always Pay Via Like India Marketplace
Check your Seller's Feedback
Identify False (Spoof or Phishing) E-mails
Report Phishing E-mails
Choose a Strong Password
Protect Your Passwords
Protect Your System
Do Not Share Personal

Do Not Share Personal Information

Likeindiaonline.com will never e-mail or call you to ask you to disclose or verify your Likeindiaonline.com password, credit card or bank-account number, or any other personal information. If you are contacted or receive an unsolicited e-mail which asks you any of this information, disregard the request and report the incident to Likeindiaonline.com for investigation.

Always Pay Via Like India Marketplace

Likeindiaonline.com Marketplace is safe, secure and guaranteed. It provides you with a convenient method of payment and is the only authorised and recognised form of payment on Likeindiaonline.com. You should never pay for a Marketplace item outside of the Likeindiaonline.com site.
If you are contacted by a seller requesting payment via another method, you should regard it as fraudulent and must report to Likeindiaonline.com. Items paid for outside Likeindiaonline.com Marketplace are not eligible for protection under the Likeindiaonline.com A-to-Z Safe Buying Guarantee.

Check your Seller's Feedback

Always check a seller's feedback history before you order an item from them. This is the most important indicator of their overall quality and will give you information about the quality of their products, the speed and quality of their dispatch and delivery and their willingness to resolve transaction disputes.

Identify False (Spoof or Phishing) E-mails

If you receive an e-mail asking you for personal information or directing you to a site other than Likeindiaonline.com, or asking you to pay outside of Like India Marketplace, it could be a "spoof" or "phishing" e-mail and should be considered as fraudulent.
Genuine Like India e-mails come from an e-mail address ending in "@Likeindiaonline.com". If you receive an e-mail in a different format i.e. likeindia@gmail.com, you can be sure that it's fraudulent.
Some phishing e-mails contain links to websites that contain the word "Like India" somewhere in the URL but will take you to a completely different website. If you hover over the link you often can see the underlying URL which will be in a different format to those linked to within the Like India sites.
If you click though on a phishing e-mail and are taken to a page looking like "Your Account" or anything that asks you to verify or change your personal details, you should consider it as fraudulent.

Report Phishing E-mails

E-mail stop-spoofing@likeindiaonline.com and attach the e-mail you suspect is fake. By attaching the e-mail we can more easily trace its origins.
If you cannot include the e-mail as an attachment, forward it to stop-spoofing@likeindiaonline.com and include as much of the header information as you can.

Choose a Strong Password

Use a different password on Like India to what you use on other websites. If you need help remembering your password, write it down and keep it in your purse, wallet, or another secure location.
Use at least 8 characters.
Though it's not a requirement, adding numbers or special characters to your password will make it even stronger. For example, the password "aryan2!%" is a much stronger password than "aryan."
Avoid passwords that are easy to guess, such as "secret," "password," "letme," "likeindia," or "123456."
Avoid using only a dictionary word, your name, e-mail address, or other personal information that can easily be obtained.
Passwords are case sensitive. For instance, "ARYAN2!%" and "ARYAN2!%" are two different passwords. When choosing a password, remember the capitalisation you use, and make sure that the CAPS LOCK key on your keyboard isn't turned on.

Protect your Passwords

Keep your passwords private; anybody who knows your password may access your account
Avoid using the same password for multiple online accounts.
Always log out when you complete an online session on a public computer
Change your password periodically

Protect Your System

Some phishing e-mails contain attachments and link to websites that try to install malicious software on your computer. Here are some ways you can help protect your system against these types of threats.

Install anti-virus or anti-malware software from a reputable company
Once it's installed, be sure to run a full scan of your computer regularly. You'll also want to run a full scan if you visit a site through a link in a phishing e-mail or open an unsolicited attachment. Please be aware that that there are many fake anti-malware products out there. Don't install one from a website that tells you your computer is infected, as these warnings may be fake. Microsoft has free anti-malware software at https://microsoft.com/security.

Check for and install updates for all programs on your computer
Run Windows Update if you have a Windows computer or Software Update if you have a Mac. We also strongly recommend that you make sure Adobe Flash, Adobe Reader, and Java are all up to date on your computer.

If you've typed a password on a malicious website, change it on the legitimate website immediately
Select strong passwords of eight characters or more that include a variety of letters, numbers, and symbols. You can learn how to change your Likeindiaonline.com password on our Help page about Your Password, E-mail and User name.

If you entered your credit card information on a malicious website or replied to an email with that information, immediately contact your credit card company
Many fake e-mail messages ask you to respond with your credit card number or click a link and type it there to "verify your identity." If you did so, your credit card number may have been stolen and we recommend that you contact your credit card company to report it and get a new card issued. Don't forget to update your card on Likeindiaonline.com afterward.

Never reply to unsolicited messages
Replying to phishing and spam messages only confirms to the sender that they have a valid e-mail address to send more spam and phishing to. If you want to unsubscribe from Like India mailings, do so directly through our website instead of clicking a link in an e-mail.

To report a security issue
If you believe that you have found a security vulnerability on Likeindiaonline.com products/services, please submit the details of your findings through the web If you're not reporting a security vulnerability, we're unable to respond to your submission.

About Identifying Whether an E-mail/Call is from LIKE INDIA

For Emails
Unfortunately, these false websites can steal your sensitive information; later, this information can be used without your knowledge to commit fraud.

To protect yourself from responding to these e-mails and revealing sensitive or private information, you can follow a few simple rules :

Know what Likeindiaonline.com won't ask for
Likeindiaonline.com will never ask you for the following information in an e-mail communication :

Your bank account information, credit card number, PIN number, or credit card security code (including "updates" to any of the above)
Your mother's maiden name or other information to identify you (such as your place of birth or your favourite pet's name)
Your Likeindiaonline.com password

Review grammatical or typographical errors
Be on the lookout for poor grammar or typographical errors. Many phishing e-mails are translated from other languages or are sent without being proof-read. As a result, these messages can contain bad grammar or typographical errors.

Check the Return Address
Is the e-mail from Likeindiaonline.com or from a "phisher"? Genuine e-mails come from an e-mail address ending in "@likeindiaonline.com".

While phishers often send forged e-mail to make it look like it comes from Likeindiaonline.com, you can frequently determine whether it's authentic by checking the return address. If the "from" line of the e-mail looks like "likeindiaonline@hotmail.com" or "likeindia-payments@msn.com," or contains the name of another Internet Service Provider (ISP), you can be sure it is a fraudulent e-mail.

Most e-mail clients let you examine the source of the e-mail. Check the e-mail header information to see that the "received from," "reply to," and "return path" for the e-mail comes from @likeindiaonline.com. The method you use to check the header information varies depending upon the e-mail client you use.

Check the website address
Some phishers set up spoofed websites that contain the word "Like India" somewhere in the URL. Genuine Like India websites always end with ".Likeindiaonline.com.

We never use a combination such as "security-likeindia" or "likeindia.com.biz".

Some phishing e-mails include a link that looks as though it will take you to your seller account, but it is really a shortened link to a completely different website. If you hover over the link in your e-mail client, you can sometimes see the underlying, false Web address, either as a popup or as information in the browser status bar.

For Calls
Unfortunately, these fraudulent callers sound quite legit. We suggest you consider a few things before taking any action as any information revealed by you can be used later to commit a fraud.

Know what Likeindiaonline.com won’t ask for :

Like India doesn’t run any contest where the customers have to pay to participate in a contest or asks you for your bank details for any lottery/ cash money transaction.
Like India won’t ask you for any sensitive information related to your Like India account (Account Password, Saved cards, Last transition details etc.) or banking accounts (Bank account number, CVV etc.).
Like India never calls you regarding any contest or offer as they are clearly visible on website or the mobile application.

What to do when you receive any such call ?

Be conscious and wise while responding to such calls.
Never reveal any sensitive information or any details that can be used to identify you such as your date of birth, your Maiden’s name, you pet’s name, or/and others.
In case you wish to take action on this, you can report the same to your nearest police station and Like India will co-operate with any police investigation in this regard.
When in doubt, please Contact Us.

Content Guidelines for Books

These guidelines apply to book content, including title, cover art, and product descriptions.

Illegal or Infringing Content
We take violations of laws and proprietary rights very seriously. It is your responsibility to ensure that your content doesn't violate laws or copyright, trademark, privacy, publicity, or other rights. Just because content is freely available does not mean you are free to copy and sell it.

Poor Customer Experience
Books for sale on Like India should provide a positive customer experience. We reserve the right to determine whether content provides a poor customer experience and remove that content from sale. See the Guide to Kindle Content Quality for examples of content that's typically disappointing to customers.

Other Prohibited Content
As a bookseller, we provide our customers with access to a variety of viewpoints, including books that some customers may find objectionable. That said, we reserve the right not to sell certain content, such as pornography, or other inappropriate content.

Packaging Feedback

About packaging and packaging programs for Likeindiaonline.com :

Like India Frustration-Free Packaging Programs
At Like India, we obsess over providing a great customer packaging experience. We listen to our customers to identify new ways to reduce waste, improve manufacturer packaging on items we sell, and innovate on the packaging we use in our fulfillment centers under our Frustration-Free Packaging Programs. We gather packaging insights via customer service, online returns, and social media to help us deliver the best possible experience while minimizing waste. One of the biggest challenges in e-commerce packaging is designing it to be as compact as possible while ensuring that products arrive fully intact. With this in mind, Like India works with manufacturers worldwide to help them re-think and optimize their packaging, reduce waste throughout the supply chain, and protect products from damage during shipment to the customer.

Concerned about a Damaged Delivery or other issues with packaging ?
While our mission is to reduce the amount of packaging required while ensuring products arrive to our customers undamaged, we recognize we don't always get it right. If you have experienced a damaged delivery, please contact us and tell us about your experience. We'll use information collected from your order to help assess both the quality of the item's packaging from the manufacturer, but also the choices we made in terms of packaging solutions available at our fulfillment centers. If needed, we'll work to improve the packaging and may even restrict the item from sale until a packaging change is made to ensure that we are delivering a great customer experience.

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